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7 pages, PDF eBook ISBN: 978-1-933631-55-4 U.S. $9.97	The Art of Asking Questions   by Dr. Tony Alessandra   Find out what you need to know EVERY time with The Art of Asking Questions eReport. " Every so often, there comes along a taciturn coworker, a stalwart boss, or an indecisive client. With each, there is one obstacle blocking your plan, your raise, or your ability to close a sale: Communication.   What can you do to crumble the walls that are blocking your lines of communication with these people, and, for that matter, anyone else?   The answer lies in the Art of Asking Questions!   What do you think about this project? Can you support this decision? What can I do to help you? How would you deal with this problem? What's your objective? How do you feel about this?   The world is full of questions: good questions, silly questions, important questions, offensive questions. Questions can build rapport and trust, or foster suspicion and discord. Questions can open up a conversation, or slam it closed. Questions can generate information, or send the conversation shooting off on a tangent. Questions are the heart of communication. They pump fresh life into conversations.   Asking good questions = Getting the right answers.
10 pages, PDF eBook ISBN: 978-1-933631-13-4 U.S. $9.97	Becoming More Persuasive   by Dr. Tony Alessandra   This 10-page report will give you some tools to hone your persuasive skills, so that you can communicate clearly why someone should want to do what you really need done.   Topics covered include: A quick quiz to assess the level of your persuasive skills and identify opportunities for improvement The four step process for determining and closing the 'need gap' The 'P' barriers that can get in the way of negotiation and agreement How to jumpstart your powers of persuasion
11 pages, PDF eBook ISBN: 978-1-933631-10-3 U.S. $11.97	Charisma   by Dr. Tony Alessandra   A quiet, shy, demure young girl-instantly cast into the worldwide limelight, made the passage from obscurity to celebrity look oh so graceful. She quickly developed into an international icon that influenced our world by connecting with us emotionally, intellectually, and spiritually. Princess Diana is gone, yet her imprint will live on forever.   What was this mysterious quality she possessed? The same quality that allows the most influential people on earth to attract, enchant, and persuade. This mystical, silent, magnetic quality is called CHARISMA. And you have it!   Once developed, you will notice that your charisma will help you… Get far more respect than the average person does Be admired and adored, seemingly without effort Exude huge amounts of self-confidence and self-esteem Appear extremely powerful without being intimidating Easily get what you want, because people instinctively want to help you
10 pages, PDF eBook ISBN: 978-1-933631-34-9 U.S. $9.97	Listening Attentively   by Dr. Tony Alessandra   Poor listening is an acknowledged problem between employees and bosses, salespeople and customers, parents and children, and husbands and wives. Lack of effective listening also leads to lost clients, lost political campaigns and lost causes.   On the other hand, learning to listen better can transform people and relationships by making others feel appreciated and valued; save time by reducing mistakes and misunderstandings; and increase trust, credibility, and cooperation.   Listening is just as important as speaking. Good listening draws people to you. Poor listening causes them to drift away. This 10-page report offers a powerful set of tools to help you build your listening skills up to maximum effectiveness. Topics covered include: A quick quiz to assess the level of your listening skills and identify opportunities for improvement The five roadblocks to effective listening The four levels of listening The six skills of active listening teach you: How to CARESS your way to excellent listening and jumpstart your way to better listening.
10 pages, PDF eBook ISBN: 978-1-933631-17-2 U.S. $9.97	NonVerbal Communication   by Dr. Tony Alessandra   Studies show that well over half of your message can be carried through nonverbal elements-your appearance, your body language, and the tone and pace of your voice. You could use powerful, clearly understood words; you could have excellent listening skills; you could be an expert with feedback...but if you don't understand nonverbal communication, your communication might be less effective than you would like.   This E-report will help you understand how to create a powerful nonverbal message that will support your verbal content. You will learn how to interpret and use body language to deliver the message you intend and how to project a vocal quality that matches your message.   Topics covered include: Five body language gestures Interpreting twelve gesture clusters Various ways to use body language Seven major vocal qualities Twelve common emotions communicated in voice qualities Five ways to develop an assured voice An awareness of the subtle nuances of body language and vocal behavior is critical if you want to be more aware of what you are communicating to others and what they are communicating to you. The payoff seems well worth the effort.
41 pages, PDF eBook ISBN: 978-1-933631-24-0 U.S. $12.97	The Power of Listening Dramatically increase your EAR-Q!     by Dr. Tony Alessandra   The difference between "hearing" and "listening" is huge, because listening is a skill that has to be learned, practiced, and developed over time. When you finish this Power of Listening workbook, you'll have every tool you ever need to double your listening skills in only a few short weeks.   If you have people working with you who know how to really listen, every part of your business benefits.   If you are lucky, a small percentage of your staff has naturally developed these skills long before you hired them, but for the majority you need a simple solution for a very dangerous problem.   After you read The Power of Listening Workbook, your employees, sales people, customer service people, and managers will: Know the fastest ways to uncover a message's hidden meaning Get sure-fire tips on how to listen to angry customers Distinguish the subtle but vital differences between content and delivery of a message Listen without feeling prejudice, judgment, or the need to defend or interrupt Improve information retention skills Learn how to listen and wait for closing signs Learn to listen to evaluate and empathize Learn how to create environments that promote "ideal listening" Learn how to master and maintain focus in meetings and presentations Understand the critical steps to avoid misunderstandings
9 pages, PDF eBook ISBN: 978-1-933631-18-9 U.S. $9.97	Presentation Power   by Dr. Tony Alessandra   Most of us have experienced our share of boring or unprofessional presentations. After what seems like hours, we still don't know what message we're supposed to get. Maybe the speaker put us to sleep with his monotone or we couldn't read the small writing on the visual aids, which didn't seem to match up with what the speaker was trying to say anyway.   To avoid being the source of a "sleeper" presentation, you need to build your presentation skills. This 9-page eReport will give you specific, easy-to-follow techniques that you will be able to put to work immediately.   Topics covered include: Training the butterflies in your stomach Developing the attitude of a successful speaker Characteristics of effective public speakers Ten tips for overcoming stage fright Four basic types of presentations How to prepare three key parts of a presentation Knowing your audience How to get and keep your audience's attention Ice breakers How to use visual aids effectively Practicing and visualizing success Good presentations can provide opportunities for growth in power, control, recognition, and prestige. The guidelines presented in this eReport can help you immensely if you read, study, and practice. You can become the expert to whom others will turn to for advice. Good luck!
14 pages, PDF eBook ISBN: 978-1-933631-10-3 U.S. $9.97	Sending out your Best Silent Messages   by Dr. Tony Alessandra   When meeting someone for the first time, we make a statement about ourselves before we ever open our mouths. It's our 'silent message'-the way we carry ourselves physically, emotionally, and intellectually. Such quiet signals profoundly affect other peoples' initial perception of us.   Image isn't everything, but it is important. A negative first impression creates roadblocks that can cut off relationships before they ever go anywhere. The good news is you can control many elements of your image with some insight and some effort.   This 14-page program identifies the key elements of a first impression, and offers some skill-building tips on how to maximize yours. Topics covered include: A quick quiz to assess your strengths and identify areas of opportunity for improvement The five different aspects of who you are-your "Image Rainbow"-and how they impact your image How to jumpstart your way to a better image!
13 pages, PDF eBook ISBN: 978-1-933631-09-7 U.S. $9.97	Speaking With Authority   by Dr. Tony Alessandra   Studies show that the top predictor of professional success and upward mobility is how much you enjoy and how good you are at public speaking. Yet, the number one fear of most adults is speaking in public.   The ability to speak confidently is one of the most marketable skills you can acquire. Organizations continually seek individuals who can sell products, present proposals, report findings, and explain ideas effectively.   This 13-page report is packed with skill-building tips that will help you learn to speak confidently and express your thoughts clearly and logically. Topics covered include: A quick quiz to assess your speaking skills and identify opportunities for improvement Step-by-step instructions on how to build your speaking skills How to overcome stage fright The six key steps to preparing your talk How to use your non-verbal communications for maximum impact How to jumpstart your public speaking skills How to use humor in your talk
37 pages, PDF eBook ISBN: 978-1-933631-08-0 U.S. $25.00	Street Smarts   by Dr. Tony Alessandra   The 37-page eBook is a self-help book that uses an allegory style to gel the ideas into a cohesive and easily remembered format. Each key point is highlighted to help you understand, remember, and use the skill.   Street Smart skills revealed include: How to create a level of heightened awareness The importance of healthy skepticism Resourcefulness Risk-taking Confidence Our story follows the street smarts education of our hero, Charles, a new and naive resident of New York City. His teenage street smart friend, Tom, helps Charles learn a thing or two while Charles mentors Tom on some other important aspects of success. Charles learns how to trust his intuition, use chutzpa when necessary, not be taken advantage of, minimize the possible down side, and cut losses when he learns he's made a mistake.   By the end of the story, Charles is a different person. He has a better idea of his abilities, his limitations, and he knows how to move through the system. He's learned a lot of life's unwritten rules. He has become "Street Smart."   You too can benefit from Charles' journey to becoming street smart. Read this short, idea packed eBook. Each key point is summarized at the end so you can see where you measure up and where you need to practice.
5 pages, PDF eBook ISBN: 978-1-933631-03-5 U.S. $9.97	Telephone Skills   by Dr. Tony Alessandra   Do you make a good impression when you answer the phone? Do you sell your company and create Moments of Magic for your customers, or do you hurry callers off the line because you are so busy? Most businesses receive more phone calls than any other form of contact, so an effective telephone manner is your single most powerful business tool. It's your chance to grow your business by establishing loyal customers, because they had a positive, powerful experience on the phone.   The Telephone Skills eReport is a concise overview of the most essential components of an effective telephone manner. You'll be able to read the report quickly, and apply your newly learned telephone skills right away-immediately leading to increased success for your career and your company.   Topics covered include: Creating a powerful first impression when you answer the phone Maintaining a positive attitude while on the phone Avoiding the most common telephone mistakes Creating and sustaining the loyalty of your customers through the phone
12 pages, PDF eBook ISBN: 978-1-933631-02-8 U.S. $14.97	Time Management   by Dr. Tony Alessandra   Time is a powerful force in our lives. Most people allow it to control them - constantly trying to catch up and get ahead. Yet, time can be a commodity that we can use to our advantage - by controlling our time, instead of allowing it to control us. By managing your own time effectively, you can do what you need to do, and finally have time to do what you want to do.   The Time Management eWorkbook is an interactive tool for determining your current time usage - so you can find out where your time goes now, and how you can use it better. Your success in your career and your relationships depends on your effective usage of time, and this workbook will help you determine how you can improve your success through your time.   Topics covered include: Efficient and effective time management Eliminating time-wasters Setting priorities Keeping track of your time through records and to-do lists
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